Terms and Conditions

Tranquil Nights Sleep Consultancy

1. Introduction

Tranquil Nights Sleep Consultancy provides infant and child sleep consulting services to support families in achieving better sleep. By booking a service, you confirm that you have read, understood, and agreed to these Terms and Conditions, along with the Privacy Policy.

2. Services Provided

Tranquil Nights Sleep Consultancy offers sleep support through consultations, personalised sleep plans, and follow-up guidance. All advice is evidence-based and tailored to your child’s needs. Sleep support is not a guarantee of specific outcomes, as every child and family is different.

3. Booking & Payment

All services must be paid in full at the time of booking unless otherwise agreed. Payments are non-refundable once services have commenced. Payment is accepted via bank transfer unless stated otherwise.

4. Cancellations & Rescheduling

Cancellations made more than 24 hours before the scheduled consultation may be rescheduled at no extra charge.

Cancellations within 24 hours are non-refundable.

If Tranquil Nights Sleep Consultancy needs to cancel, an alternative appointment will be arranged, or a full refund will be provided.

5. Client Responsibilities

You agree to provide accurate and honest information about your child’s sleep habits, routines, and health history. You acknowledge that consistency plays a role in sleep improvements and that results may vary depending on individual circumstances and implementation.

6. Medical Disclaimer

Tranquil Nights Sleep Consultancy does not diagnose medical conditions. Sleep advice is not a substitute for medical guidance. If you have concerns about your child’s health, please consult a GP or qualified healthcare professional. Any sleep plans provided take your child’s health history into account; however, it remains your responsibility to ensure that any advice aligns with medical guidance you have received.

7. Data Protection & GDPR

Tranquil Nights Sleep Consultancy is committed to protecting your personal data and complying with UK GDPR regulations. Personal information collected during the course of providing sleep support may include names, contact details, and information relating to your child’s sleep and health.

This information is collected solely for the purpose of providing sleep consultancy services and will be stored securely. Data will not be shared with third parties unless required by law.

By booking a service, you consent to the collection and use of your personal data in accordance with the Privacy Policy.

8. Limitation of Liability 

Tranquil Nights Sleep Consultancy provides guidance and support based on professional training and experience. However, no specific sleep outcomes can be guaranteed.

To the fullest extent permitted by law, Tranquil Nights Sleep Consultancy shall not be liable for any indirect, incidental, or consequential loss arising from the use of its services.

Clients remain responsible for decisions made in relation to their child’s care and wellbeing.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.