Privacy Policy

Tranquil Nights Sleep Consultancy

This Privacy Policy explains how Tranquil Nights Sleep Consultancy collects, uses, stores, and protects your personal data in accordance with UK GDPR.

1. WHO WE ARE

Tranquil Nights Sleep Consultancy provides infant and child sleep support services to families.

For the purpose of data protection laws, Tranquil Nights Sleep Consultancy is the data controller responsible for your personal data.

2. WHAT DATA WE COLLECT

We may collect and process the following information:

  • Your name and contact details (email address, phone number)

  • Information about your child, including age, sleep patterns, routines, and relevant health information

  • Information provided during consultations, questionnaires, or communication

  • Booking and payment-related information

Health-related information is collected only where necessary to provide appropriate sleep support.

3. HOW YOUR DATA IS USED

Your personal data is used solely to:

  • Provide sleep consultancy services

  • Create personalised sleep plans

  • Communicate with you regarding your booking and support

  • Maintain client records for professional and legal purposes

Your data will not be used for marketing purposes without your explicit consent.

4. LAWFUL BASIS FOR PROCESSING

We process your personal data under the following lawful bases:

  • Contractual necessity – to provide agreed services

  • Consent – where sensitive or health-related information is required

  • Legal obligation – where record keeping is required by law

By booking a service, you consent to the collection and use of your data as outlined in this policy.

5. DATA STORAGE & SECURITY

Your data is stored securely using password-protected systems and is accessible only to Tranquil Nights Sleep Consultancy.

Reasonable steps are taken to protect your data from unauthorised access, loss, or misuse.

6. DATA RETENTION

Personal data is retained only for as long as necessary to:

  • Provide the agreed services

  • Meet legal and professional obligations

Once data is no longer required, it is securely deleted.

7. SHARING YOUR DATA

Your personal data will not be shared with third parties except:

  • Where required by law

  • Where necessary to fulfil legal or regulatory obligations

8. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Raise a concern with the Information Commissioner’s Office (ICO)

Requests can be made by contacting Tranquil Nights Sleep Consultancy directly.

9. MEDICAL DISCLAIMER

Any health-related information provided is used solely to inform sleep support and does not constitute medical advice.

Tranquil Nights Sleep Consultancy does not diagnose or treat medical conditions. Parents and caregivers remain responsible for seeking medical advice where appropriate.

10. NO GUARANTEED RESULTS

Sleep support is tailored and evidence-based; however, outcomes cannot be guaranteed. Sleep is influenced by many factors including development, health, and individual circumstances.

11. CONTACT

If you have any questions about this Privacy Policy or how your data is handled, please contact Tranquil Nights Sleep Consultancy directly at beth@tranquilnightssleepconsultancy.com.

12. UPDATES TO THIS POLICY

This Privacy Policy may be updated from time to time. The most current version will always be available on the website.